Accessibility Statement
Élan Flowers is committed to providing an accessible online experience for all customers, including people with disabilities. We continually evaluate and improve ÉlanFlowers.com with the goal of making our website and online shopping experience accessible, usable, and inclusive.Our Accessibility Standard
Our accessibility efforts are guided by the Web Content Accessibility Guidelines (WCAG), developed by the World Wide Web Consortium (W3C). Our current goal is to support WCAG 2.2 Level AA accessibility criteria across the primary customer experience.Accessibility is an ongoing process. ÉlanFlowers.com is a dynamic e-commerce website in which products, availability, delivery options, dates, pricing, forms, and other content may change in real time. We therefore incorporate accessibility review, testing, and remediation into the ongoing maintenance and development of the website.
Accessibility Testing and Evaluation
ÉlanFlowers.com is evaluated using a combination of automated accessibility analysis and manual testing.Our accessibility testing includes:
- WAVE accessibility evaluation tools
- NVDA screen-reader testing
- JAWS screen-reader testing
- Keyboard-only navigation
- Review of headings, links, buttons, forms, labels, images, and other interactive elements
- Testing of key customer workflows through the online ordering and checkout process
Dynamic Content and Third-Party Technologies
Some portions of ÉlanFlowers.com rely on third-party technologies and services to provide functionality such as address lookup, payment processing, mapping, and other interactive features.Accessibility and behavior can also vary depending on a user's browser, operating system, device, screen reader, browser version, assistive technology, and individual configuration.
We work to make the customer experience accessible across commonly used technologies and environments and continue to evaluate accessibility as our website and the technologies on which it depends evolve.
Continued Improvement
We recognize that accessibility is not a one-time project. Websites, browsers, assistive technologies, third-party services, and accessibility standards continue to evolve.We periodically review ÉlanFlowers.com using automated and manual accessibility testing and address accessibility issues identified through testing or customer feedback.
Last reviewed: July 2026
Need Assistance?
If you experience difficulty accessing information, using a feature of ÉlanFlowers.com, or completing an online order, please contact Élan Flowers.We welcome feedback about accessibility barriers and will make reasonable efforts to assist customers and address accessibility issues brought to our attention.
Please include the page or feature you were using and a brief description of the difficulty you experienced so that we can better understand and investigate the issue.
Issues identified through our accessibility reviews are evaluated and addressed as part of our ongoing website maintenance and improvement process.
email [email protected]