Frequently Asked Questions
What is Élan’s Valentine’s Collection?
Élan’s Valentine’s Collection is a curated selection of premium Valentine’s arrangements designed in our “classic with a modern twist” style. The collection features elevated roses (red, blush, and bright pink “Sweetheart”) arranged in a pavé style with accents like lemon leaf and seeded eucalyptus, plus romantic mixed arrangements for Valentine’s gifting in New York City.
When should I order for Valentine’s Day delivery?
Order at least one week ahead for Valentine’s Day delivery to secure your preferred arrangement and delivery window. As one of NYC’s premier luxury florists, our Valentine’s Collection has limited delivery slots and premium blooms can sell out during the holiday week. For the best experience (and the freshest enjoyment), we suggest scheduling delivery on February 12th or 13th when available.
What delivery dates does the collection cover?
Most of our Valentine's Collection is available for delivery/ pick up February 9th - 16th. Bear in mind that, since we carry premium blooms that are not available just anywhere, when we sell out we will not restock.
Do Valentine’s items sell out?
Yes! Since we carry premium blooms that are not available just anywhere, when we sell out we will not restock. Our blooms are highly sought after, and our orders for roses are placed almost a full year before. Roses and other flowers are affected by weather issues, tariffs and other challenges so we have a limited stock. Our recommendation is to place your order online or by phone as early as possible. Orders can be placed starting January 14th.
What vase styles do Valentine’s roses come in?
The Élan Valentine’s Collection is created exclusively in clear glass vases. Unlike other florists, the stems of our arrangements are a part of the design.
In our mixed arrangements we utilise a french spiral style, and our 1 and 2 dozen roses are presented in a oval moon vase. Larger arrangements are presented in an elegant pedestal vase.
Are gift messages included? How are they presented?
All of our gift messages are handwritten on Élan stationary and attached to the gift wrap with a black satin ribbon for a truly unique and elegant impression for the recipient. Because our cards are small we encourage brevity in the message. We like to say, "let the flowers do the talking."
Messages that are overly long or in a non-latin based language will be printed.
Do you offer early delivery on Valentine's Day?
We start our Valentine's day deliveries around 7:30am, however, we have hundreds of deliveries and cannot accommodate timed deliveries on the 14th.
If you desire for your recipient to receive their flowers early, we highly recommend arranging delivery on the 13th or even the 12th.
Do you offer pickup as well as delivery?
Yes, we offer pickup for Valentine's orders. As stated above, we absolutely recommend placing your pick up order well before Valentine's Day.
We will be open late on January 13th for evening pick ups.
What is the deadline to order Valentine' Day products?
To avoid disappointment, we recommend placing your Valentine’s Day order as early as possible so we can secure the freshest, curated blooms. Orders placed after February 12 may be subject to flower availability and limited design options.
